3DEXPERIENCE® DraftSight Professional does not include MySession because it does not include the required roles to access MySession. To access MySession, consider installing 3DEXPERIENCE® DraftSight Connected or the Collaborative Designer for DraftSight® role.

See the following video for more information: https://my.3dexperience.3ds.com/welcome/compass-world/rootroles/3dexperience-draftsight-professional

No, the ImportPDF functionality in DraftSight® is only available on the Windows® operating system.

You can visit DraftSight.com to purchase DraftSight Professional and Premium, which are 12-month term licensing only. DraftSight Enterprise and Enterprise Plus are purchased through your reseller, and are available as a 12-month subscription or perpetual license (one-time purchase with a maintenance upgrade option) and include a network license and technical support. Please visit DraftSight.com/RAQ to request a quote for DraftSight Enterprise or Enterprise Plus. You can also request quote for 3DEXPERIENCE® DraftSight. It’s fast, easy, and completely confidential: https://www.draftsight.com/how-to-buy/request-a-quote-3dexperience-draftsight

Yes! If you’re an educational institution, DraftSight offers Enterprise Plus for Education, which consists of Classroom Packs and Campus Packs. To purchase, please contact your reseller or visit https://www.draftsight.com/RAQ to request a quote.

DraftSight is currently available in the following 14 languages: English, Simplified Chinese, Traditional Chinese, Czech, French, German, Italian, Spanish, Japanese, Korean, Polish, Brazilian Portuguese, Turkish and Russian.

You’re able to upgrade at any time to DraftSight Premium by purchasing a new subscription online, or to DraftSight Enterprise and Enterprise Plus by contacting your reseller to purchase (subscription or non-subscription). Visit https://www.draftsight.com/ to upgrade.

Yes! A 30-day trial of DraftSight Premium is available upon installation. Visit https://www.draftsight.com/how-to-buy/freetrial-form to install DraftSight for Windows and then select “Free 30-Day Trial” in the installation window. Try 3DEXPERIENCE® DraftSight free for 30 days here: https://www.draftsight.com/how-to-buy/3dexperience-draftsight-free-trial

DraftSight offers abundant learning resources on its website in the Tutorials section. You can find:

• How-to videos
• Customer stories
• Events and webinars
• Ebooks
• DraftSight blogs

For more helpful guides, articles, and videos, visit our YouTube channel. Happy learning!

Please follow these steps sequentially:

Step 1: Verify Login
Make sure you are logged into the DraftSight website using your 3DEXPERIENCE ID before attempting to submit any requests or tickets.

If you do not have a valid 3DEXPERIENCE ID, please create one using steps provided in below post: https://www.3ds.com/support/new-to-support/new-customers-resources/3dexperience-id-creation   

Step 2: Clear Browsing Data
•    Open your preferred web browser (e.g., Google Chrome or Microsoft Edge).
•    Navigate to:
Settings > Privacy and security > Clear browsing data
•    Choose to clear Browsing history, Cookies and other site data, Cached images and files
Restart your browser.
•    Attempt to submit the ticket using: https://www.draftsight.com/support/request-form 

Step 3: Reset Browser Settings
•    Open your web browser.
•    Go to: Settings > Reset settings
•    Select "Restore settings to their original defaults".
•    Confirm the reset.
•    Restart the browser.
•    Try submitting the ticket again.

Step 4: Use Incognito Mode
If the issue still occurs:
•    Open your browser in Incognito (Private) Mode.
•    In Chrome/Edge: Click the three-dot menu > "New Incognito Window" or "New InPrivate Window".
•    Go to the DraftSight website.
•    Log in with your 3DEXPERIENCE ID.
•    Attempt to submit the ticket again.
 

Yes, you can download and start a 30-day free trial of DraftSight Premium here: draftsight.com/freetrial

DraftSight Standard, Professional and Premium provide similar functionality compared with AutoCAD® and AutoCAD LT®.

If you are a student DraftSight Professional is an affordable option available as a 12-month subscription. Visit DraftSight.com to purchase.

If you’re an educational institution, DraftSight offers Enterprise Plus for Education, which consists of Classroom Packs and Campus Packs. To purchase, please contact your reseller or visit DraftSight.com/RAQ to request a quote.

You’re able to upgrade at any time to DraftSight Premium by purchasing a new subscription online, or to DraftSight Enterprise and Enterprise Plus by contacting your reseller to purchase (subscription or non-subscription). At this time we do not offer downgrade ability. Visit DraftSight.com to upgrade.

Today we recommend starting a new subscription for the additional licenses you need now. While we are working to provide pro-rated co-termed additional licenses we don’t yet support adding additional licenses to an existing subscription.

Alternatively, if you would like your additional license to be added to your existing subscription you can respond to your renewal reminder email sent 1 month before the subscription is set to renew and our commercial partner Cleverbridge will manually update the subscription at that time for you to include the additional licenses.

To place an order for licenses of DraftSight you can begin at DraftSight.com

You can pay by credit card, PayPal or wire transfer. We do not offer discounts for DraftSight Professional or Premium at this time